Thank you for your kind attention and action taken...

Thank you for your kind attention and action taken against Singtel on my behalf...

I feel extremely depressed and frustrated with them whenever things have not done again and again... Even for my final bills (enclosed a copy for your reference and action) They can just forward me a lump sum to settle my bills... Right now, even Yunos (Janice has mentioned to you) also don't know why there are lots of errors in my bills too... She still can requested for another person to handle me again when we last spoken on 30 May 2007. She also not so sure as how long the last and final bills will be furnished to me again. As I feel that they are just pushing around, playing 'tai chi' with me when mistakes or error occurred again...

I have already requested for my details and breakdown bills since April 2007 when I terminated all my services with Singtel... But they still behaved in this unprofessional manner one more time....

Of course, I am very upset about their service and I don't trust their professional standard anymore. No doubt I have been with Singtel for almost 15 years or longer... They don't really treasure their valued customer at all... This is how I feel towards them when the MIO matters occurred in January 2007....

Hopefully with the help of PMO and CASE, Singtel will be able to WAKE UP and do their part well as a service provider to all Singapoean... Otherwise, their reputation will be ruined in one night....

I really hope that Singtel will be able to expedite my bills as soon as possible.

Thank you once again...