REPORT FOR GENERATION MIO PLAN 1 Submitted to CASE on 27 March 2007...~

DISPUTE SUBMISSION TO CASE - REPORT FOR GENERATION MIO PLAN 1

REPORT FOR GENERATION MIO PLAN 1 Submitted to CASE on 27 March 2007


30 months Contract signed on Saturday, 27 January 2007

Fri, 23 February 2007, 3.30 pm

2-wire 854 Mio Box Modem WEP 2854941305

David Chia - Malifax Technologies (S) Pte Ltd

Hp 81288533 (Office) 91133118


Mon, 5 March 2007, 9.15 am

Mr Tan - ADSL Technician

Hp 97503728


Tue, 6 March 2007, 10.30 am

Yap Bock Chuan - ADSL Technician


Mon, 12 March 2007 (called to tell me that he can solve all problems for me…!)

Patrick Yeo Seck Hwee, Senior ADSL Technician

NRIC : S1127355F

Hp 96357938 Office : 68388634

Shyeo@singtel.com

Office Address : 31 Exeter Rd, 5th Storey Orchard Exchange


Fri, 16 March 2007, 2.00 pm - 6.00 pm

Liew Sut Choy, ADSL Technician

NRIC : S1158372E

Hp 96523587

Liewsc@singtel.com

Ang Chong Hoe, ADSL Technician

Hp 90183352

Chang@singtel.com


Fri, 23 March 2007, 4.00 pm - 5.30 pm

Jeffrey Ng Cheng Teck - ADSL Technician

Liew Sut Choy - ADSL Technician


Thu, 22 March 2007, 16.34 pm (called to handle and solved all my problems)

Ong Swan, Corp Comms, Singtel HQ

Hp 96176868

Ongst@singtel.com

Peterheng@singtel.com


Peter Heng (SPH)

Hp 91250023



Fri, 23 March 2007, 16.00 pm (Called to make appointment on Friday)

Ang Peng Heng - ADSL Technician

Janice Ngo
Tel : 68388516
janice@singtel.com

Tricia Lee, Corporate Communication Manager
tricialee@singtel.com

CASE

170 Ghim Moh Road #05-01
Ulu Pandan Community Building
Singapore 279621
Buona Vista (Bus no. 92, 100, 111, 198)
Mon - Fri 9.00 am - 5.00 pm
Sat 9.00 am - 12.00 noon
Tel : 64631811

Charissa Teo
Tel : 64611850, 63925938
charissa@case.com.sg

Today News Reporter
Hedirman bin Supian
hedirman@medicorp.com.sg
Tel : 62364609

Zaiuddin bin Shariff
zaidin@singnet.com.sg

Mohd Zaiz bin Mohd Zohid - 96452271

mussadiq@singtel.com

sashi s/o Vijayan
sashirv@singtel.com

Irwin de Zilva - 91130274
irwindezil@singtel.com

Singtel...~

contact@singtel.com
feedback@singtel.com
service1608@singtel.com
Faulty Reporting Service 1608
Yunos Noraini 68383318
Mohd Singtel Technician - 94509821

Media...~

wanbao@sph.com.sg
zblocal@sph.com.sg
tnp@sph.com.sg
news@newstoday.com.sg
feedback@mediacorp.com.sg
shinmin@sph.com.sg
hsiangyu@sph.com.sg


Mio Helpdesk staff I have spoken to and handle my case since 26 February 2007 to 10 March 2007

Johnathan Ong
Yichuan
Vincent Tan
Seng Hua
Intan
Bianca
Roy
Sam
Karla
Jasmine Loh
Serene Tan
Kumar
Edmund Lee


Technical Helpdesk Support I have spoken to on 28 February 2007

John Lim - Can't troubleshoot and solve problems

Nathan - Talk only can't solve problems…


Other Information...~

MP for Pasir Ris GRC...

MP Charles Chong
Tel : 65414371
charles_chong@prpg-grc.sg
charles_chong@singaporeair.com.sg

MP Teo Ser Luck
teo_ser_luck@prpg-grc.sg
teo_ser_luck@mcys.gov.sg

MP Teo Chee Hean
teo_chee_hean@prpg-grc.sg

MP Michael Palmer
michael_palmer@prpg-grc.sg

MP Penny Low
penny_low@prpg-grc.sg

MP Ahmad Magad
ahmad_magad@prpg-grc.sg


PMO Office...

sha_chin_woei@pmo.gov.sg
chew_sock_leng@pmo.gov.sg


You will find as you look back upon your life...~

You will find as you look back upon your life

that the moments when you have really lived,

are the moments when you have done things

in a spirit of love.